Lareen Faith Mula

lareen faith mula

virtual assistant

A meticulous professional who is well-versed in providing quality administrative and customer service support by effectively handling remote office procedures. Highly skilled in meeting deadlines and processing information through well-honed research skills.

Education

Contact

lareenfaithmula@gmaill.com
+63 915 416 0935
lareenfaithmula.com

Skills

Social Media Management
Graphic Design
Organizational Skills
Project Management
Customer Service
Email Marketing
Lead Generation
Email Management

Calendar Coordination
Research, Data Collection and Data Entry
Result Oriented
Keen to Details
Time Management
Excellent Interpersonal Skill
Administrative Support
Problem-Solving

University of the Cordilleras

( 2017 - 2019 )

Saint Louis University

( 2011 - 2015 )

Bachelor Of Business Administration

Major in Financial Management

Master of Business Management

Experience

Philippine Military Academy | Instructor

January 2023 – January 2024

I teach cadets business courses including project management, organizational behavior, and strategic management. I deliver comprehensive lessons to develop future leaders' skills and knowledge in these critical areas. My role involves fostering analytical thinking and strategic planning among cadets.

Rarejob Inc. | ESL Tutor

March 2020 - August 2022

Bank of Commerce | Senior Service Assistant IV

September 2016 - December 2018

I provided exceptional customer service and support, managing client accounts and transactions with accuracy and efficiency. Ensured compliance with banking regulations while handling various administrative and financial tasks. Collaborated with team members to enhance operational processes and improve overall customer satisfaction.

I teach English to Japanese Students online.

Grand Mount International School | Homeroom Teacher

Globe Telecom | Store Specialist

July 2015 - April 2016

March 2019 - December 2019

I provided exceptional customer service, addressing inquiries and resolving issues promptly. I managed sales transactions, maintained inventory, and supported promotional activities to drive store performance.

Developed an international curriculum framework for Grade 5-6, created detailed lesson plans, and effectively coached and directed students. Assessed student progress regularly and maintained classroom organization and managent.

Experience

digital assets coordinator

Key Flickers LTD (MadeComfy)

March 2024- Present

Listing Enhancement:

Update and keep listings up to date utilising information from our on-field teams
Relisting properties that have had improvements made to address guest complaints
Collaborate with various teams to incorporate feedback and suggestions into property listings
Utilize your day-to-day operational insights to identify opportunities for enhancing property listings
Follow the structured process to Offboard properties upon termination

Keys Status Updates:

Update Key status as per operation needs and flag any Missing Keys to the appropriate stakeholder

STRA Registration:

Renew or deregister STRA Registration for applicable properties

Reported Issues Management

Coordinate any issues reported by our HSK and Operations team to the appropriate responsible team, making sure not to duplicate efforts and prioritise tasks according to urgency and impact

social media manager

Angkor Muscovado

April 2024 - May 2024

Creation of a Social Media Marketing Calendar
Data Entry, and internet research.
Creating graphics using Canva for social media posts.
Gathering information for possible market.
Managing tasks using Trello

Experience

Listing & transaction coordinator, General Adminisrator & Social media manager

Compass

September 2022- May 2024

Implement operational improvements, working with the team to execute best practices in structuring an efficient workflow.
Build efficiency and effective responsiveness into existing operations and help define new operational strategies.
Work closely and effectively with the principal agent(s) to keep them well informed of upcoming commitments and responsibilities and follow up as necessary.
Maintain and manage team drives, calendars, contacts, listings, social networks, and websites.
Manage external requests and retrieve messages on behalf of the team lead, providing effective communication to both parties as appropriate.
Coordinate calendars and schedule relevant meetings of the team.
Assist with ad-hoc projects depending on the needs of the team.
Complete Real Estate activities as required, such as Board Packages, listings, and CRM management.
Support all aspects of the agent's business.
Use technology tools to provide excellent customer service.
Create board packages and rental applications.
Communicate missing documents to the team and people involved.
Creation of Open house emails, Newsletters, Market reports, and Email blasts for the team's marketing tasks.
Manage the different social media platforms and do email marketing.